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Establishes and maintains effective relationships with customers and gains their trust and respect. Gets firsthand customer information and uses it for improvements in products and services.  Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Steadfastly pushes self and others for results. Is consistently one of the top performers.  Drive for Results: Can be counted on to exceed goals successfully.  Leverages and understands Coach's tools and technology to support Service and Operations of store  Maintains interior and exterior upkeep of building with partnership from the corporate office communicating needs to ensure esthetic and safety requirements are met  Interacts and communicates with Lead Supervisor and Store Manager payroll, staffing, scheduling, merchandising)  Demonstrates strong business acumen strategically forecasts in partnership with Store Manager, plans and budgets to  Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention  Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent while creating a talent bench  Leverages / understands Coach's tools and technology to support Service and Operations of store  Adheres to all retail policies and procedures including POS and Operations  Resolves performance problems using appropriate communication, coaching and counseling techniques  Evaluates performance of all team members and provides consistent and timely feedback creates and modifies action plans for the continuous development in partnership with the Store Manager  Recognizes and values individual performance  Creates enthusiasm and positivity for a shared vision and mission  Welcomes feedback and adapts behaviors creating short and long-term goals to achieve personal metrics and store performance  Builds trusting relationships with peers and team acts as advocate for the Brand

 Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate  Ensures all daily tasks are completed without negatively impacting service of Coach standards  Works directly with the Store/District Manager to protect and drive the needs of the business  Takes initiative has a high level of ownership and accountability for results of self and others  Develop team to build long-term relationships with customers to drive business  Resolves customer issues in a timely manner while being solution-oriented and forward thinking partners with the Store Manager and/or District Manager as needed charity events, local associations, mall initiatives)  Acts as brand ambassador in the market/mall to drive loyalty and business (i.e.  Brings best self to work through Coach's Guide to Style ensures all associates follow expectations  Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics  Develops clienteling strategy implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager

 Productivity Management: holds the management team accountable for personal productivity and management contribution  Develop sales strategies, initiatives and growth across all categories communicates goals to the team, tracks store's performance at all times and achieves sales  Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values They serve as a true utilitarian player possessing the ability to adapt to all roles within the store's environment. Ensures Coach's standards and competencies are top of mind. Embodies a strategic mindset to deliver operational efficiencies. The Assistant Store Manager at Coach demonstrates a high level of business acumen delivering sales results through employee development and mentorship.

Transportation manager build direct linkedin